Service Plans

My Tech Guy

My Tech Guy Service PlanThe My Tech Guy Support Plan is the ultimate in family PC protection with unlimited in-shop visits, unlimited telephone and remote support. This service plan insures your PCs are free of problems and optimized to their fullest performance potential. Out of the box this plan covers up to 3 PCs, but you can add more if you want to!

The plan goes above and beyond by providing support for your tablets, phones, network and connected devices as well. Moreover, we also provide 10GB of online backup for your PCs included in your plan. For one low monthly fee we insure that you always have a tech in your corner to help you with all of your technology challenges and that your information is safe and secure.

What’s Included?

Initial Computer Clean Up –

  • Virus and Spyware cleaning, optimization of startup programs and software error repair for three PCs.

Unlimited Phone, Remote and In Shop Service –

  • Unlimited free service visits to any of our locations along with unlimited phone and remote support for all of your technology needs.

Manufacturer’s Warranty Assistance –

  • We will assist you in using all manufacturers’ warranties.

Online Backup–

  • We safely back up all of your information.

Support for your Tablets and Phones–

  • We not only take care of the needs of your PCs but also your tablets and phones.

Set-up Fee

The initial set up fee of $99.99 is required for the first three computers and an additional charge of $59.99 for each additional computer. The setup fee includes the first monthly service fee and we get your computer in tip top shape! Setup fee is waived on all new computers purchased through The Bitworks prior to initial customer pick up.

Low Monthly Fee

A monthly fee of $49.99 for the first three computers and $9.99 for each additional computer covered. Cancellation fee during the first 12 months is $250.00

Automatic Billing

Automatic monthly credit card billing (Visa, MC, Discover, and AMEX) continues month to month after initial 12 months until you decide to cancel.

Look At the details

Here are the full details. My Tech Guy Service Plan Contract

Feel free to print it off and fill in the details than stop by one of our shop locations and talk to a tech to schedule the initial computer clean up. Still not sure if it is what you need? That is alright with us we can help answer any questions you have. Contact us with any questions